UTILITIES
Utilitiy Services Available in Kenhorst
GAS SERVICE
CABLE TELEVISION SERVICE/INTERNET ACCESS
ELECTRIC SERVICE
Met-Ed/First Energy
Customer Service
800-545-7741 or
888-544-4877
www.firstenergycorp.com/met_edison
Residents and property owners should report outages or problems with streetlights directly to Met-Ed/First Energy.
Met-Ed will make repairs as quickly and safely as possible. Providing addresses and pole numbers when reporting a problem is important, so that your issue can be promptly addressed.
Streetlights reported through any of these methods will be inspected promptly and returned to normal operation as soon as possible. Most repairs are made within three days. Sometimes, repairs may take longer, depending on the severity of damage and the amount of work that needs to be done.
Problem Reporting (on-line):
- Report Outage Online
- Select “Report Power Outage” or “Report Lighting Problem” from the left sidebar.
- Complete the on-line form; fields marked with an asterisk (*) are required fields.
Problem Reporting (by phone):
Call the Met-Ed Contact Center at 1-800-545-7741 or
888-544-4877 and follow the automated prompts.
Have a question? Get an answer.
If you have questions, need help with a specific issue or need additional information, please don’t hesitate to contact us. We’re happy to help.
